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Inside Innovation - Insights On Anglian Water’s Design Thinking Process For Innovation

In the 10th anniversary year of the Water Innovation Network, utility Anglian Water will share insights on its innovation process and selected projects.

Anglian Water runs a lively innovation programme. It puts out proactive call-outs to the market on specific challenges. And, being open to innovation, it provides a platform where innovators can approach the company with potential solutions.

This means that the utility has a challenge-led innovation strand, where it asks for solutions to challenges. And it has an opportunity-led strand, where the company is open to innovative ideas, and to approaches from individuals and technology companies.

This webinar will share insights on Anglian Water’s innovation journey. It will show how it moves an idea through to an exploited solution, using fundamentals from the design thinking process - ‘engage, discover, apply’.

The Water Innovation Network (WIN) is used by Anglian Water to engage with potential suppliers. It ensures that the utility has visibility of innovative technology and that suppliers have a clear entry point into the water company.

Anglian Water will illustrate how WIN evaluates potential solutions and then, if appropriate, moves them through the ‘discover’ and ‘apply’ stages of the innovation process.

This session will also share selected highlights from the utility’s innovation experiences, explaining how different solutions have been moved through the innovation phase.

Case studies will include a supplier who is trialling various sensors on a water and a water recycling application. And a trial with an Australian company, which is proving the use of machine learning to detect the wastewater pipeline condition.

The presentation will be followed by a live audience Q&A.



Laura Underhill, Water Innovation Network Manager, Anglian Water

Laura manages facilitation and integration of innovation into Anglian Water, through industry transparency and access to potential and existing supply chain. Laura has recently moved to the UK from South Africa to take on the role, in a programme delivered on behalf of Allia Future Business Centre and Anglian Water. Previously, Laura worked for the Department of Water and Sanitation for the City of Cape Town during the water crisis of 2018 where she managed community and stakeholder engagement activity.


Thursday, October 1st, 11.00 - 11.30am

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