Policy & Regulation
The end of 'business as usual' in the water sector?
James Connolly, head of partnerships at digital asset and works management company eviFile, assesses the message coming from Ofwat's PR19 determinations
- The end of 'business as usual' in the water sector? James Connolly, head of partnerships at digital asset and works management company eviFile, assesses the message coming... Read More >
- C-MeX: Keeping the customer satisfied Ofwat's new customer measure of experience (C-MeX) is now being road-tested and water companies will start to be judged... Read More >
- WWT Explains… Sewer modelling and CSOs in association with Innovyze In our latest WWT Explains guide, produced in association with Innovyze, we look at the subject of sewer modelling and... Read More >
- WWT Explains… Smart Water Networks In our latest WWT Explains guide, produced in association with Novotek UK and Ireland, we look at the subject of smart... Read More >
- Data Protection and Brexit - Is your organisation prepared? Guidance to help businesses and charities continue to comply with data protection law after the UK leaves the EU Read More >
- Ofwat's assessments keep water companies in check The regulator's initial assessment of water companies' business plans reveals that a tight financial settlement is on the... Read More >
- Opinion: How will the UK protect the environment after Brexit? The Draft Environment (Principles & Governance) Bill leaves several unanswered questions about the enforcement of the... Read More >
- Ofwat's PR19 assessments: How the industry reacted After Ofwat published its initial assessments of water companies' business plans for 2020-25, we look at the responses... Read More >
- Preparing for better phosphorus removal in AMP7 In order to meet the more stringent phosphorus removal requirements expected in 2020- 25, wastewater utilities will need to... Read More >
- Customers, Innovation, Sprinting and The Gruffalo A design sprint on customer service at WWT's recent Water Industry Technology Innovation Conference highlighted how the... Read More >
- Ready for anything: Resilience in the Round Resilience is one of the four priorities that Ofwat wants to see water companies adopt in their plans for PR19. But what... Read More >
- Interview: Ofwat director Trevor Bishop Ofwat director Trevor Bishop explains why the regulator wants to ensure wastewater resilience becomes just as central to... Read More >
- Developer services charging: an analysis of PR19 business plans Fair Water Connections managing co-ordinator Martyn Speight provides an initial evaluation of data, specific to water... Read More >
- Bridging the gap: Tackling diversity in the water sector The water industry faces a substantial skills gap in the coming years, but could a greater focus on gender and diversity... Read More >
- Fostering a safety culture in the water industry Having the right culture is often the key to achieving excellence in safety compliance and performance. Here, David... Read More >
- Ofwat proposes extra £12bn investment to build 'new era' Ofwat has proposed that water companies invest an extra £12 billion over the course of AMP7 while cutting bills by an average 12.7 per cent as it revealed its draft determinations for PR19.
- DWI reports CRI and ERI rises for 2018 The Drinking Water Inspectorate has revealed that the performance of England's water companies declined slightly in 2018, with Compliance Risk Index (CRI) and Event Risk Index (ERI) scores both rising.
- Ofwat consults on £200m innovation funding proposal Ofwat has launched a consultation that could allow companies to raise up to £200 million for innovation activities through customer bills.
- Southern Water reveals DWI investigation over historic performance Southern Water has said it faces an ongoing investigation from the Drinking Water Inspectorate in addition to the Environment Agency in relation to "historic challenges".
- Companies failing to address bill concerns - CCWater Water companies are failing to convince enough households their bills are fair and they provide value for money, according to a new report by the Consumer Council for Water (CCWater).