customer service - WWT
-
Wessex Water takes full ownership of Albion Water
Wessex Water Limited has acquired 100% ownership of Albion Water after initially forming
the joint venture in 2016.
Read More >
-
M Group Services launches new water division and Morrison Water Services
Infrastructure services provider M Group Services has created a new water division,
which will contain the newly-launched...
Read More >
-
Anglian Water begins £630m investment drive for 2021
Anglian Water is embarking on a huge £630million investment programme for the financial
year ahead.
Read More >
-
How tech is helping water companies improve lockdown customer service
Bobby Bahia, commercial director for transport & infrastructure at Totalmobile, discusses
how technology innovations and...
Read More >
-
WRSE website details improvement works by area
A website that better reflects WRSE's ambitions to develop a regional resilience plan
with the input of multiple water...
Read More >
-
AMP7: putting the customer centre stage
2020 marks the beginnings of a new chapter for clients and contractors in the water
industry with the start of AMP7, the...
Read More >
-
C-MeX: Keeping the customer satisfied
Ofwat's new customer measure of experience (C-MeX) is now being road-tested and
water companies will start to be judged...
Read More >
-
Interview: Kier Utilities' water MD Nigel Dyer
Kier Utilities' Nigel Dyer tells Robin Hackett how the company is evolving to meet the
changing demands on the water...
Read More >
-
Customers, Innovation, Sprinting and The Gruffalo
A design sprint on customer service at WWT's recent Water Industry Technology
Innovation Conference highlighted how the...
Read More >
-
Focusing on what matters to customers
Neil Croxton, Stantec's technical director - water distribution, on why it's not enough
just to adopt new smart...
Read More >
-
Interview: Atkins' Daressa Frodsham
Atkins' new head of UK water, Daressa Frodsham, tells Robin Hackett that the company
has what it takes to tackle the huge...
Read More >
-
Utileyes: Northumbrian's award-winning 'virtual visit' app
The Utileyes app - which allows Northumbrian Water Group technicians to view
potential problems inside customers' homes...
Read More >
