customer service - WWT
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Wessex Water takes full ownership of Albion Water Wessex Water Limited has acquired 100% ownership of Albion Water after initially forming the joint venture in 2016. Read More >
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M Group Services launches new water division and Morrison Water Services Infrastructure services provider M Group Services has created a new water division, which will contain the newly-launched... Read More >
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Anglian Water begins £630m investment drive for 2021 Anglian Water is embarking on a huge £630million investment programme for the financial year ahead. Read More >
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How tech is helping water companies improve lockdown customer service Bobby Bahia, commercial director for transport & infrastructure at Totalmobile, discusses how technology innovations and... Read More >
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WRSE website details improvement works by area A website that better reflects WRSE's ambitions to develop a regional resilience plan with the input of multiple water... Read More >
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AMP7: putting the customer centre stage 2020 marks the beginnings of a new chapter for clients and contractors in the water industry with the start of AMP7, the... Read More >
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C-MeX: Keeping the customer satisfied Ofwat's new customer measure of experience (C-MeX) is now being road-tested and water companies will start to be judged... Read More >
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Interview: Kier Utilities' water MD Nigel Dyer Kier Utilities' Nigel Dyer tells Robin Hackett how the company is evolving to meet the changing demands on the water... Read More >
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Customers, Innovation, Sprinting and The Gruffalo A design sprint on customer service at WWT's recent Water Industry Technology Innovation Conference highlighted how the... Read More >
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Focusing on what matters to customers Neil Croxton, Stantec's technical director - water distribution, on why it's not enough just to adopt new smart... Read More >
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Interview: Atkins' Daressa Frodsham Atkins' new head of UK water, Daressa Frodsham, tells Robin Hackett that the company has what it takes to tackle the huge... Read More >
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Utileyes: Northumbrian's award-winning 'virtual visit' app The Utileyes app - which allows Northumbrian Water Group technicians to view potential problems inside customers' homes... Read More >