Yorkshire Water plans £50M investment in IT

Yorkshire Water has announced a £50M investment in IT over the next four to seven years in an attempt to increase innovation, save time and help keep customers' bills as low as possible.

The firm has brought in eight new partners under a new flexible framework that will cover 12 key areas such as application management, infrastructure and new projects. The scope of the framework is broken down into two sections: advisory and delivery of IT services.

Yorkshire Water said the new structure will allow it to deliver a better service for its customers at a lower cost and improve innovation through increased levels of competition and collaboration amongst the suppliers. 

The new partners will replace the one partner that is currently in place and will collaboratively to come up with world-class solutions.

IT Vendor Manager Jo Robinson said: “This is an exciting investment which will allow us to build on the existing IT infrastructure. It has been created to increase our capacity, flexibility and capability to deliver IT services.

“We chose our partners based on capabilities, but also their ethics and culture to ensure they would fit in with what we want to achieve."

There was a three-stage process to bring in the new companies, with Hexaware, Sopra-Steria, DXC, Cap Gemini, PA Consulting, Infosys, Italik and Wipro winning the contracts, which will begin on 1 April.

Paul Pimlott, Industry Manager at DXC Technology, said: “We look forward to working in partnership with Yorkshire Water, bringing innovation and digital technologies in support of Yorkshire Water’s delivery of water and waste water services in a safe and efficient way.”

Robinson added: “We are looking forward to see what the new partners can bring and help us deliver a better service for customers at a lower cost."