Yorkshire Water detects leaks inside homes without entering property
Yorkshire Water has partnered with Invenio Systems to ensure that water leaks continue to be detected during the Covid-19 pandemic.
Due to current restrictions, Yorkshire Water’s leakage inspectors are no longer entering customer properties to investigate suspected supply pipe and plumbing leaks. As a result, leakage teams are facing a backlog of cases to investigate and water continues to be lost from leaks that go unresolved during the period of social distancing.
Invenio responded to Yorkshire Water’s challenge by offering to loan 50 Stop.Watch loggers, free of charge.
The Stop.Watch logger is temporarily installed on external stop taps of properties where leakage inspectors have identified that there may be a leak. The logger monitors subtle changes in the water’s temperature which informs the team whether there is an ongoing plumbing leak within a customer’s property, or whether their supply pipe is leaking.
Crucially, these investigations can be done without entering a customer’s property or disrupting their water supply, therefore maintaining the safety of Yorkshire Water’s customers and staff. Any resultant work needed can then be prioritised, to ensure that Yorkshire Water’s customers have a resilient water supply into the future.
Yorkshire Water innovation technical specialist, Katrina Bakker said: “We are grateful for Invenio’s generous offer of support. Their Stop.Watch solution will enable us to identify leaks and prioritise remedial work, ensuring that our customers continue to receive the excellent service they expect from us during this challenging time.”
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