Thames reinvests £3m from third party damage claims
Thames Water has recovered almost £3 million in damage claims in the past year, all of which will be reinvested in the business.
Damage caused included water mains which were hit and burst, pipes pierced by drills and even giant “concretebergs”, which formed in the sewers after wet concrete was poured down the drain.
By pursuing those responsible for the cost of repairs, Thames Water recovered £2.98 million in 2019/20, bringing the total in the past five years to almost £10 million from about 2,000 claims.
Thames Water’s cost recovery manager Jenny Elliott said: “While damage is often unintentional, it can cause huge problems in both the clean and wastewater network, with the potential to affect services to millions of customers. All the money recovered goes back into the business which is so important now more than ever.”
- Thames Water celebrates International Women in Engineering Day Female engineers at Thames Water have shared their stories to mark International Women in Engineering Day and encourage... Read More >
- Scarsella exits race to become Thames chief Basil Scarsella has pulled out of talks to become the new CEO of Thames Water. Read More >
- Wastewater improvements bolster river biodiversity - study A higher standard of wastewater treatment in the UK has been linked to substantial improvements in a river's biodiversity... Read More >
- Rewarding excellence WWT content director Alec Peachey looks ahead to next year's Water Industry Awards. Read More >
- Getting to the heart of sewer repair Wessex Water's award-winning Re-Rounder, inspired by heart surgery techniques, helps get deformed sewer networks back into... Read More >
- Through the keyhole: The King's Scholars' Pond project The use of keyhole engineering on Thames Water's King's Scholars' Pond project saved money and carbon while keeping London... Read More >
- Flushed with success: FOG and Unflushables Southern Water's FOG and Unflushables programme has brought a significant improvement in the state of its sewers. Robin... Read More >
- Will SfA8 make as big a splash as hoped? Martin Lambley, product manager for stormwater management at Wavin, looks at whether Sewers for Adoption 8 will meet... Read More >