PR19 leakage targets will drive innovation - Ofwat's Ashley
Ofwat expects to promote greater innovation by setting strong leakage challenges in PR19, the regulator's director of customer engagement and outcomes, Jon Ashley, told the Utility Week Live conference today (22 May).
Ofwat is challenging companies to reduce leakage by 15 per cent as part of its PR19 methodology and Ashley said there had been a "mixed response" from the companies, with some "really recognising there was a need for an ambitious reduction in leakage" and others believing the target may be a step too far.
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