PR14 principles are not a 'one-off correction', Ross tells water companies
Ofwat chief executive Cathryn Ross has warned the water companies that the principles of the current Price Review are "at the heart" of the regulator's strategy for the next price review.
Speaking at Marketforce Water 2014 earlier this week, Ross said: "I know that there is the view by some that PR14 is a one-off correction – a bit like the 1999 review, perhaps – after which there will be a return to ‘easier’ times. I want to make clear right now that this is not the case.
"In fact, PR14 and the principles it exemplifies are at the heart of our new strategy – a strategy that will take us through the next periodic review and set the agenda for the one after that."
Ross said there was a need for the water companies to "really understand their responsibilities" as providers of vital public services. She highlighted innovated approaches through catchment management that some companies have included in PR14 to deliver the best outcomes for customers, such as South West Water's work with the Western Rivers Trust, and United Utilities SCAMP programme.
Affinity Water is proposing to reduce leakage by 14% over the control period to help meet demand in its areas without degrading local chalk streams, Ross told delegates.
However, she said there is lot more to do in the sector " building on the sorts of examples I have outlined here, in terms of really thinking through the customer lens, thinking about the outcomes they want to see and really thinking creatively about how those outcomes are delivered".
- Gove calls on water companies to increase environment spending Environment Secretary Michael Gove has challenged water companies to increase investment and improve environmental... Read More >
- Thames 'remains committed' to PR19 plan despite setback Thames Water has said it is concerned it will be more difficult to meet the "needs and expectations" of its customers... Read More >
- Scotland's bathing water pass European standards All of Scotland's 83 beaches have passed European water quality standards, the Scottish Environment Protection Agency... Read More >
- The end of 'business as usual' in the water sector? James Connolly, head of partnerships at digital asset and works management company eviFile, assesses the message coming... Read More >
- C-MeX: Keeping the customer satisfied Ofwat's new customer measure of experience (C-MeX) is now being road-tested and water companies will start to be judged... Read More >
- Data Protection and Brexit - Is your organisation prepared? Guidance to help businesses and charities continue to comply with data protection law after the UK leaves the EU Read More >
- Ofwat's assessments keep water companies in check The regulator's initial assessment of water companies' business plans reveals that a tight financial settlement is on the... Read More >
- Opinion: How will the UK protect the environment after Brexit? The Draft Environment (Principles & Governance) Bill leaves several unanswered questions about the enforcement of the... Read More >