New water retailer ‘Tor Water' to target South West
A brand new water retailer - Tor Water - has applied to Ofwat for a water supply and sewerage licence, which would allow the company to participate in the newly-opened non-household water retail market.
Tor Water is a privately-financed limited company, based in Exeter, which will focus on the South West of England and seeks to provide an “unsurpassed level of customer service at a competitive price to the consumer”.
Director Jiro Wilson writes on his LinkedIn profile that he is building the company around a team who are experts in what they do and how they do it.
“We are definitely not an exponent of an existing water authority, so no mutton dressed as lamb to be found with us, and we intend to trade as a new market entrant in the deregulated non-household water industry.
“Tor Water is all about good practices which means I put my people first, because how are my customers ever going to be happy if the service isn’t first class? We will deliver the best in terms of ethics, practices and foster excellence in all shapes and sizes.”
-This article first appeared on Utility Week.
- 'Plan for loss of customer legitimacy' after Brexit, Ofwat tells water firms Water firms must plan for a scenario in which inflation rates are higher, and interest rates and growth are lower after... Read More >
- Self-lay body criticises water company connection charge plans Fair Water Connections (FWC) has said the new charging rules on water connections have failed to meet their objectives and... Read More >
- MP challenges Ofwat to make prices fairer Water regulator Ofwat has been challenged by Islwyn MP Chris Evans to encourage competition in the sector and make prices... Read More >
- Rewarding excellence WWT content director Alec Peachey looks ahead to next year's Water Industry Awards. Read More >
- Delivering a smart network Tom Mills, senior director UK&I at Sensus, examines what a smart water network really means - and how to get there. Read More >
- A watershed moment for the water industry? Tessa Harding, director of water at Thomson Environmental Consultants, discusses the government's Environment Bill. Read More >
- AMP7: putting the customer centre stage 2020 marks the beginnings of a new chapter for clients and contractors in the water industry with the start of AMP7, the... Read More >
- Changing the way water utilities think George Hesmondhalgh, managing consultant at Capgemini, says companies need to stop viewing legislation as an obligation... Read More >