Amey developing app to help in fight against unflushables
Amey is turning to a new augmented reality app to help fight 'unflushables'.
The app uses technology commonly used in video games, to show householders right before their eyes how flushing the wrong items would block their drains and sewers.
Amey has partnered with ClicksandLinks, a specialist supplier in the augmented reality field, to develop the app, which will be piloted across the Severn Trent contract. A contract which serves four million properties and eight million customers across the Severn Trent area.
The app allows sewer operatives to 'overlay' a typical sewer network on a customer’s property or surrounding area on their Android mobile phone. The app then runs animations which mock-up how ‘unflushable blockages’ are formed – in real time.
Currently, blockages are the most frequent waste issue reported to all water companies, with around 70% of sewer blockages on the network caused by unflushables, such as fats, oils, grease and wet wipes.
Previously, operational teams have issued print-based guidance informing customers of what should, or should not, be put down their drains. However, research shows that 25% of ‘unflushable blockages’ will happen again within 12 months of the customer being notified, suggesting this method of communication may not be effective.
Ben Hawkins from Amey’s innovation team, said: “The UK water industry spends about £90m a year clearing sewer blockages. Many of these are caused by putting unflushables down the drain. This app is the first of its kind and demonstrates Amey’s commitment to using new technology, in increasingly tech-reliant times, to help our customers visualise and solve these issues.”
From the next Asset Management Period (2020-2025), the penalties for poor blockage reduction performance will increase for water companies. Amey aims to assist clients with educating their customer base, to tackle the huge task of blockage reduction.
The app will be launched in 2020.
- Sewer flooding sensors trialled A flooding detection sensor is being trialled by infrastructure company Amey and the Water Research Council with the aim... Read More >
- Sensor technology pilot highlights value of real-time dam monitoring Northumbrian Water has joined forces with Amey Consulting to explore how real-time measuring of dam movements could... Read More >
- Amey bags £100 million Yorkshire Water contract Contractor appointed on three-year contract extension to deliver reactive and proactive sewer network maintenance. Read More >
- NI Water: A climate emergency gamechanger NI Water has launched its plans to harness the unseen potential in hydrogen from water, to help address the climate... Read More >
- Making the future the present Harry Cowan, chief executive of Power and Water Ltd challenges water industry decision makers and the regulator to eschew... Read More >
- Water Innovation 2050: what next for the sector? Welcome to 2050. The Innovation 2050 document has been published, setting out the key principles of an innovation... Read More >
- Innovation could improve performance and transform water The Environment Agency's 2019 environmental performance report highlights some of the complex challenges facing water... Read More >
- Maximising water efficiency savings from smart meters and adapting to lockdown From 1 September, Thames Water will restart its award-winning programme of in-home water efficiency visits having used... Read More >