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Comment: Are staff working under-valued?

According to a survey by trade union GMB, employees working for privatised water companies are "insecure, under-valued and demoralised" but the same cannot be said apparently for those staff working at non-profiting Dwr Cymru Welsh Water and public company Scottish Water

The survey says that workers of privatised water companies scored high in terms of stress levels, job insecurity and pensions concerns.

The union also accuses water sector managers and regulator of complacency that fails consumers and staff.

"It has been interesting to see how the water companies are placing an ever increasing value on staff"

Just why the water industry has been singled out, I have no idea because it seems that these issues would also feature high up if the survey was carried out in any other industry sector.

Also, having been involved with the Water Industry Achievement Awards since their inception, it has been interesting to see how the water companies are placing an ever increasing value on their staff now compared with just as few years ago, investing vast sums of money on training and staff retention schemes.

Investment has also been on the increase in terms of customer care.

Perhaps the next time that the GMB carries out this survey it should include all industries. 

Maureen Gaines

Editor

Topic: Contractors
Tags: water companies , Water Industry Achievement Awards , Awards , training , water

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