PR19 Challenge Report - Supply Interruptions

In the third in our series of PR19 Challenge Reports, which look in detail at each of the 14 common performance commitments which will be used to measure the performance of water companies in England and Wales in 2015-20, we look at supply interruptions – incidents in which customers are cut off from water supply, either because of planned works or unplanned occurrences such as mains bursts.

In the third in our series of PR19 Challenge Reports, which look in detail at each of the 14 common performance commitments which will be used to measure the performance of water companies in England and Wales in 2015-20, we look at supply interruptions – incidents in which customers are cut off from water supply, either because of planned works or unplanned occurrences such as mains bursts.