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Utility Week Water Customer Conference

The 2020 Utility Week Water Customer Conference provides the only dedicated meeting place for customer professionals in the UK's water industry to learn how to develop a continuously effective and trusted service that exceeds your customers' expectations.

Expert speakers include: 

Zoe Burns-Shore, Director of customer experience, Yorkshire Water
Nish Dattani, Managing director, First Business Water
Paul Stelfox, Head of wholesale market services, United Utilities
Laura Mann, Head of open systems, Wessex Water
Jo Mayes, Director of customer operations, Business Stream
Simon Bennett, Head of wholesale services, Bristol Water
Rachel Ryan-Crisp, Affordability and vulnerability lead, Southern Water

Join 150+ customer professionals from the UK’s largest water companies to:

• Ensure that customer expectations are being met and real value being delivered
• Collaborate with your peers on key industry issues such as; collaboration & data sharing and tackling meter reading & leakage problems
• Learn key lessons from other industries and how utilities can compare


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