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Utility Week Consumer Vulnerability Conference

In the UK the number of aging and vulnerable customers is continuing to grow and therefore so is the importance for utility companies to provide better protection for their customers, the 2019 Utility Week Consumer Vulnerability Conference provides the only dedicated meeting place for forward-thinking vulnerability professionals across utilities and regulated industries.

Expert speakers include:
Steve Crabb, Director, corporate citizenship and consumer vulnerability, Centrica
Matt Cole, Head of policy and social energy, npower
Rachel Ryan-Crisp, Affordability and vulnerability lead, Southern Water
Amanda Phillips, Priority services lead, United Utilities
Meghna Tewari, Head of vulnerability and consumer policy, Ofgem
Dan Walker-Nolan, Principal, strategy & policy, Ofwat
Dan Alchin, Head of policy and regulation, Energy UK
Lord Larry Whitty, Chair, Commission for Customers in Vulnerable Circumstances
Phil Marshall, Deputy chief executive, Consumer Council for Water

Join 100+ vulnerability professionals from the UK s largest utilities to:

  • Learn about the challenges and opportunities surrounding data sharing
  • Understand how collaboration with the third sector can maximise individual organisational efforts 
  • Learn more about recent reports and update sin the sector and how these will effect utilities companies vulnerability efforts

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