New water retailer ‘Tor Water' to target South West
A brand new water retailer - Tor Water - has applied to Ofwat for a water supply and sewerage licence, which would allow the company to participate in the newly-opened non-household water retail market.
Tor Water is a privately-financed limited company, based in Exeter, which will focus on the South West of England and seeks to provide an “unsurpassed level of customer service at a competitive price to the consumer”.
Director Jiro Wilson writes on his LinkedIn profile that he is building the company around a team who are experts in what they do and how they do it.
“We are definitely not an exponent of an existing water authority, so no mutton dressed as lamb to be found with us, and we intend to trade as a new market entrant in the deregulated non-household water industry.
“Tor Water is all about good practices which means I put my people first, because how are my customers ever going to be happy if the service isn’t first class? We will deliver the best in terms of ethics, practices and foster excellence in all shapes and sizes.”
-This article first appeared on Utility Week.
- Southern Water faces record £176m Ofwat levy over sewage discharges Southern Water faces a record £176m penalty from Ofwat in the current price review process after the regulator expressed... Read More >
- Affinity Water names new chair for Customer Scrutiny Group Affinity Water has announced that Teresa Perchard will be chair of its Customer Scrutiny Group from 22 June, taking over... Read More >
- Most English businesses unaware of water market opening, finds survey Most businesses in England are unaware of and unprepared for the forthcoming opening of the non-household retail water... Read More >
- Bioresource data leads to focus on sludge quality The recent publication of data about the quantity and quality of sludge produced at water company wastewater treatment... Read More >
- Opinion: Why the EA needs to rethink its charges hike AD operators will have little time to adapt to the shock increase in charges proposed by the EA, writes Anaerobic... Read More >
- New Connections: will reforms help utilities serve developers better? Reforms to the way that water companies charge for new connections are the most visible element of a drive from Ofwat to... Read More >
- Comment: What could retail competition do for customers? Domestic retail competition could provide an opportunity to look again at how we determine the price of water to the... Read More >
- Comment: Sludge all set for reform The opening of the bioresources market presents water companies with an opportunity to do things differently, but what... Read More >