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Majority of SEW customers will have water meters by 2020

South East Water (SEW) expects to have installed 375,000 water meters in total by 2020 which will mean almost 90% of its customers will pay only for the water they use. Households in Herne and Seasalter will be next to have domestic water meters installed, with Yorkletts and Chestfield to follow later this year later.

The programme began in Kent five years ago and has been progressing through the county on a street by street basis.

Oluseyi Onifade, South East Water’s metering manager, said: “By moving to a water meter, customers will have control over their water use. Once we introduce the metered charge, like gas and electricity bills, customers only pay for what they use. It’s a fairer way to pay and if they use water wisely and don’t waste it, they could also see their water bills reduce.”

Onifade continued: “Water meters help manage demand in water stressed areas as they help us detect leaks and encourage customers to think about their water use. Research has found customers with a water meter use 10% less water than those who are unmetered as it encourages people to think about how they use water.”


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